Look, I worked at AOL tech support for a year. In some towns, you can't throw a rock without hitting someone who hasn't (Ogden, Tucson, Reston, Jacksonville, etc).

This is how it goes: normally, it's your first "real" tech job. Before this, you were the guy your friends and relatives called for help. In my case, it was my first job, ever. No McDonalds, no BK or Gap, or Orange Julius in the mall. Straight to the tech world. Your parents will be so proud.

Then you actually start working there. The hell that is (nearly) 24/7 tech support with some of the dumbest people, both coworkers and customers, is nearly endless. You realise how large and illiterate most of America (nay, the world) really is. Not computer illiterate, the plain' old fashion kind.

You enjoy the banana splits every time the stock splits, but you're a part time employee 'cause you're workin' your way though school. So you don't get any stock. Your fellow coworkers try to plan a coup and go on strike, form a union or something (which is strictly forbidden in the contract agreement). But it falls flat and you watch some good men and women go down. You get a small promotion.

Then you get sucked into the workload, dumping your calls at 7 minutes, 'cause hey, you have an average call time to maintain. F##k being helpfull, if granny's PC is taking too long to boot or you thought you'd try to blindly import her mail from Eudora or Caldera on an OS7 Mac, tough sh#t. She gets the dreaded call transfer.

By trying out some of our special offers, she can get a month of free service. No really, it is a good deal. The trust that we've maintained over the last 6 minutes is a great thing to shatter with that "please hold." Hopefully she'll hang on the line just long enough that she'll be the 10th tel-save today, lest your boss compare your marketing transfer scores to the woman with the honey-sweet voice a few cubes down.

Screw women, this is where you become a man. A hardened, overtly-bitter and disgruntled man. You also hone your skills in down pat. Everything can be done with your eyes closed "sleeping" at your desk, or shooting nerf balls at the hottie down the row. Don't worry, she'll never know it was you. The security guy at the front desk might, though.

It only takes a few months to hate all people and computers. But at 17-24 years of age it will look damn fine on your resume. Future employers will go "wow, AOL, huh?! How'd you like that?"